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Classifieds - TWO Part-Time Central Station Operator Positions

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TWO Part-Time Central Station Operator Positions


Central Station Operators receive burglary, fire, hold-up, and other “critical condition” alarm signals from Vigilant Security customer locations and relay alarm information to persons responsible for responding to alarm signals. Alarm dispatches are made to police departments, fire departments, and ambulance crews throughout central Pennsylvania. In addition, alarm information is relayed to Vigilant Security clients and to other persons they may designate.

Central Station Operators are also responsible for receiving incoming telephone calls to Vigilant Security Inc. and providing assistance to callers and/or transferring their call to the appropriate person within the organization.

Since Vigilant Security’s Central Station operation is highly automated, alarm signal activity will generally be light. For this reason, Central Station Operators will have secondary company “support duties” assigned. Such duties might include simple word processing or other light clerical and accounting functions. These support duties are intended to be secondary to the primary responsibility of processing alarm signals.

At quiet times when processing alarm signals or other duties are not being performed, cable TV and access to the internet is available on our computer or on your wireless device.

Additional shifts throughout the week and weekend may be available from time to time.
The pay rate for the Daylight position is $10.50 per hour.
The pay rate for the Overnight position is $11.50 per hour.

Central Station Operators will be required to have good telephone and communication skills so as to be able to interact effectively with police-fire-ambulance dispatch centers as well as our customers. Operators must be articulate, capable of conveying a helping and concerned attitude, and capable of remaining calm during emergency response situations.

Good decision making skills and the ability to work without direct supervision are also required. Accuracy and attention to detail are a must since lives and property may be saved or lost depending on the appropriateness of response.

Since some of Vigilant Security’s customers handle classified materials, Central Station Operators are required to obtain a security clearance which may include fingerprinting, background investigation, criminal history check.

In a nutshell, the job involves relaying alarm signals received in our Central Station to Police departments, Fire Departments and 911 Centers

The ability to focus on attention-to-detail when dealing with addresses, directions, and numbers is a must.

Since we do make an investment in thoroughly training our employees, we prefer to talk to candidates who are available year-round. Employees must have reliable transportation and be able to commit to consistently arriving on time for their scheduled workdays. Since we are a 24 hour per day, 7 days per week operation, this includes inclement weather conditions, as well as holidays.

Call Bruce Russell at 814-237-5450, Monday through Friday between 9:00 AM and 4PM to inquire about these positions.

Title:  TWO Part-Time Central Station Operator Positions
Employer:  Vigilant Security, Inc.
Job Title:  Central Station Operator - TWO positions available
Posting Category:  Jobs / General
Phone:  814-237-5450