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Patty Kleban

Patty Kleban is an instructor at Penn State, mother of three and a community volunteer. She is a Penn State Alumna. Readers of State College Magazine voted her Best Writer of 2010 and 2012. She and her family live in Patton Township. Her views and opinions do not necessarily reflect those of Penn State.

Articles by Patty Kleban

Getting Out the Word About Customer Service
Column
Getting Out the Word About Customer Service
70 weeks ago - StateCollege.com - Patty Kleban
On the other hand, spending even one more minute on this crook is just a downer. I would rather share the names of those businesses where I have been treated with respect and have been given good customer service. [Read More]
Another One Bites the Dust
Column
Another One Bites the Dust
71 weeks ago - StateCollege.com - Patty Kleban
She’s seen coaching changes, the inevitable politics, the evolution of the “star” collegiate athlete in today’s sports crazy culture, and yes, the fallout of a scandal from a front row seat. [Read More]
Does National Media Avoid Coverage of Abortion Controversy?
Column
Does National Media Avoid Coverage of Abortion Controversy?
72 weeks ago - StateCollege.com - Patty Kleban
The selective coverage of this mass murder only further highlights how we have the ability to filter situations that are distasteful or too horrible to talk about –- or that serve our agendas. [Read More]
Is This the New Normal? Penn State's Board of Trustees Electon is Not About a Single Issue
Column
Is This the New Normal? Penn State's Board of Trustees Electon is Not About a Single Issue
73 weeks ago - StateCollege.com - Patty Kleban
Many have said that the Sandusky scandal is not Penn State. If that is true, the election of the people who oversee the future direction of our beloved university should not be based on one issue. [Read More]
Let's Call Domestic Violence What it is: Violence
Column
Let's Call Domestic Violence What it is: Violence
74 weeks ago - StateCollege.com - Patty Kleban
One girl shared that she had been surprised in one relationship when her boyfriend didn’t hit her. Another said “I would only break up if my boyfriend hit me a second time.” [Read More]
A Lesson on Empathy: Why No One Tried to Help a Young Sex Assault Victim
Column
Video
A Lesson on Empathy: Why No One Tried to Help a Young Sex Assault Victim
75 weeks ago - StateCollege.com - Patty Kleban
In a case that has rocked a small town and drawn the attention of the nation, the recent events in Steubenville Ohio are alarming on several levels. Our culture seems to be spinning downward. [Read More]
A Teachable Moment: Sometimes Anger is the Answer
Column
A Teachable Moment: Sometimes Anger is the Answer
76 weeks ago - StateCollege.com - Patty Kleban
It’s happened only twice in 20 years. Volume, finger pointing and I’m done with this interaction. People in the offices around us could hear it. I’m angry because you aren’t taking responsibility for your actions or your decisions. [Read More]
Women in Combat: What it Means to Women and Men in the Trenches
Column
Women in Combat: What it Means to Women and Men in the Trenches
77 weeks ago - StateCollege.com - Patty Kleban
I have seen plenty of women who are already serving in our Armed Forces. I’ve seen reports of and met women who were injured while serving in Iraq and Afghanistan. What have they been doing if it’s not combat? [Read More]
Why Everyone Should Work in a Restaurant: Teaching a Positive Experience
Column
Why Everyone Should Work in a Restaurant: Teaching a Positive Experience
78 weeks ago - StateCollege.com - Patty Kleban
It has been my theory since I was about 15 years old that everyone should be mandated to work in the restaurant business at some point in their lives. Restaurant work, like no other, exemplifies the direct relationship between being friendly and nice to getting a positive response in return. [Read More]
The NCAA Legal Suit Chess Match
Column
The NCAA Legal Suit Chess Match
79 weeks ago - StateCollege.com - Patty Kleban
Last week we saw legal maneuvering over the $60 million fines that are part of the sanctions against Penn State related to the Sandusky scandal. [Read More]
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