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Quick Connect: Customer Discovery
April 6, 2021 @ 1:00 pm – 2:00 pm EDT
Attend a “Quick Connect” session to speak with a business consultant without scheduling an appointment or leaving your couch! Each week an industry expert will join one of our business consultants to share best practices and answer questions related to a specific topic.
April 6: Customer Discovery
Making assumptions about your customers can lead your business in the wrong direction. Great customer service comes from businesses and employees that know their customers well. With customer discovery, you can test your assumptions, engage your customers, and design a clear path to exceptional customer service. Attend this session to learn about Customer Discovery and how you can use it to gain valuable insights to serving your customers well.
To register: https://psu.zoom.us/webinar/register/WN_-JdWLQTJQv2zlBSMhu2NIw