The book “Elon Musk: Tesla, SpaceX and the Quest for a Fantastic Future” details how Musk narrows the field of prospective
SpaceX employees by requiring candidates to solve intricate puzzles and write essays on why they want to work at SpaceX.
Anyone who makes it through those challenges earns a face-to-face meeting with Musk, but is told not to expect him to stop writing emails or to make eye contact during the interview.
While Musk’s approach could trigger debate about leadership style, professionalism or respect, listening to it on Audible led me to think about multitasking. I’m not sure if Elon Musk is great at multitasking, but I am sure that most people aren’t.
Science backs me up. Neuroscientists at places such as MIT, Stanford and the University of London have studied how our brains react to multitasking. The results might keep you from scanning your phone while reading this.
We might think we’re doing several things at once when, in reality, we’re just moving from task to task quickly. When we move from one task to another, we ignore the previous task while we work on the next one.
One study showed that people’s IQs drops between 10 and 15 points while multitasking. Multitasking, it turns out, makes us less efficient.
It gets worse.
Dopamine is a neurotransmitter that helps control the brain’s reward and pleasure centers. Multitasking creates a dopamine-addiction feedback loop, rewarding the brain for losing focus and for consistently searching for external stimulation.
Multitasking leads to anxiety which raises the levels of cortisol, the stress hormone, which in turn leads to aggressive and impulsive behavior. Multitasking also causes our brains to burn up oxygenated glucose, the fuel we need to stay on task, making us feel exhausted and more error-prone.
Contrary to popular opinion, we aren’t good at multitasking, and it’s not good for us. What can we do to avoid multitasking? Focus on finishing, instead:
■ Stop saying things like “I’m good at multitasking.” You’re not, and it’s unhealthy to keep pretending you are.
■ Spend more time doing one thing at a time. Try it. You’ll be surprised at how it works.
■ Establish an email checking schedule. Email is addictive. Block off specific times to read and respond and schedule “non-email time.”
■ Act on paper or email messages immediately. Prioritize those messages, use a “tickle file” for those to be reviewed later, delegate tasks when appropriate, and discard or delete items that aren’t relevant.
■ Practice being present. It takes discipline and commitment, especially during long meetings. Trust me, I’m working on it.
