In today’s increasingly globalized world, learning a second language can be a valuable skill.
But the Pennsylvania Office of the Attorney General recently went through a lengthy legal process with a company that was using shady marketing techniques to take advantage of consumers.
Now, thanks a settlement between Internet Order LLC and the Attorneys General of several states, restitution money is available to anyone who was worked over after purchasing language learning software from PimsleurApproach.com.
The Attorneys General of Pennsylvania, New York and Washington had no problem with the effectiveness of the language audio courses themselves, which offer training in everything from Spanish to Arabic. But Attorney General Kathleen Kane says in a news release that the company was accused of using “negative option” marketing, meaning anyone who didn’t cancel their transaction after their first purchase was at risk for being charged hundreds of extra dollars.
The AGs’ settlement with Internet Order LLC includes $1 million available in restitution for Pimsleur customers, and the company has now changed its business practices. Anyone who purchased the software between 2009 and 2013 can expect an email from a claims administrator with details for taking advantage of this possible refund.
The website InternetOrderAGSettlement.com has also been set up as a resource for customers, or you can call 1-877-841-9362. If you believe you may have harmed by Internet Order LLC’s negative option marketing, the Office of the Attorney General encourages you to file a complaint Bureau of Consumer of Protection by Oct. 31 for consideration of a refund.
